Who we are

This Privacy Policy explains how TONYLAWSON PROPERTY & PRESTIGE (ABN 42 674 393 027), trading as tonylawson exp & HOSO, collects, uses, stores and protects your personal information when you use our website, services and property platform.

For privacy questions, contact:
Tony Lawson
Phone: 0404 610 526
Email: tony@tonylawson.com.au

What we collect

We collect information that is necessary to provide real estate services. This may include:

Your name, phone number, email address and postal address.
Property details, ownership information and transaction history relevant to a sale, purchase or rental.
Communication records, including emails, SMS messages, calls and form submissions.
Website usage data, such as pages visited, device type and IP address, via cookies and analytics tools.
Information you provide when connecting your Google or Microsoft account for calendar and email integration.

Why we collect it

We use your information to:

Provide property sales, rental, management and appraisal services.
Respond to enquiries and keep you informed about your property or campaign.
Send market updates, property reports and other communications you have agreed to receive.
Improve our website, services and customer experience.
Comply with legal obligations, including licensing, anti-money-laundering and record-keeping requirements.

How we share information

We do not sell your personal information. We may share it with:

Service providers who help us deliver our services, such as IT providers, marketing platforms and payment processors.
Real estate portals, conveyancers, inspectors, tradespeople and other professionals involved in your transaction, with your consent or where reasonably required.
Regulators, law enforcement or courts when required by law.

Security and storage

We take reasonable steps to protect your information from loss, misuse, unauthorised access and disclosure. Data is stored using reputable cloud services with encryption in transit and at rest. While we take these precautions, no internet-based service is completely secure.

Cookies and analytics

Our website uses cookies and similar technologies to remember preferences, understand how visitors use the site and improve performance. You can disable cookies through your browser settings, although some features may not work as intended.

Your choices and rights

You may:

Request access to the personal information we hold about you.
Ask us to correct inaccurate or out-of-date information.
Opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
Request deletion of your information, subject to our legal record-keeping obligations.

Overseas disclosure

Some of our service providers operate outside Australia. By using our services, you consent to your personal information being transferred to these providers, where it may be processed in accordance with this Privacy Policy and applicable privacy laws.

Complaints

If you believe we have handled your personal information incorrectly, please contact us using the details above. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.